RETURNS & EXCHANGES

We accept returns or exchanges provided purchased items are unworn, unwashed, unused with tags intact and in its original packaging within 15 days upon receipt.

To initiate a return or exchange request, please send an email to southswellph@gmail.com. Our team shall respond to you within 24hours.

Buyer shall return the items to us and cover the shipping cost unless item/s being returned is confirmed wrong, or damaged. Upon receipt, we shall inspect the returned items and inform the buyer if the return or exchange request is approved based on conditions mentioned above.

Items purchased on sale price or promos are not eligible for  for return/exchange unless wrong item was delivered or is damaged.

We strongly encourage you to review your order prior to checkout to avoid any inconvenience.